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MADE AN ONLINE PURCHASE AND WANT TO MAKE A RETURN?


NO PROBLEM!

Returns & Refunds

Let us know within 14 days from the product receipt date!

 

Below you will find a detailed guide on how to proceed with the return request.

1

Download and fill out this form, clicking the PDF button down here.

Icon to download withdrawal form to return Lebubè vegan, natural and Halal makeup and hybrid cosmetics made in Italy

2

Icon to visualize the need to add the withdrawal form into a package when returning Lebubè natural and Halal hybrid cosmetics

Place the completed form in the return package you will send to us and send us a copy via this Contact Form on our website.

3

Prepare the package by including the filled-out form and the items you wish to return. Ensure that the products are in perfect condition and sealed in their original packaging.

Icon of a package for returning Lebubè vegan, natural and Halal skincare-infused makeup, which is entirely made in Italy

5

Icon of money representing a refund for returning Lebubè Halal, vegan and natural hybrid cosmetics, entirely made in Italy

Once we have assessed the condition of the return, if the return is approved, we will refund the amount paid for the items, excluding shipping costs and any additional fees.

4

Using the courier of your choice, send the package to the address:

​

LOGISTICA ALLSKINS

c/o FTD GROUP

via Galileo Galilei, 19

20066 Melzo (MI)

Italy

Icon of a truck delivering packages with Lebubè natural, Halal and vegan hybrid cosmetics, made with upcycled ingredients

Please refer to our Terms & Conditions for the complete return policy.

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